Frequently Asked Questions
Everything you need to know about our natural skincare and farm-to-face philosophy.
Are your products truly 100% natural?
Yes, we use only high-quality, sustainably sourced natural ingredients. Our products are free from synthetic fragrances, parabens, and aluminum, utilizing the power of herbs and goat's milk from our farm.
Is your packaging eco-friendly?
Sustainability is at our core. We use recyclable glass jars, compostable labels, and plastic-free shipping materials whenever possible to minimize our environmental footprint.
How long does shipping take?
Orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, please contact us within 30 days of receipt for a full refund or exchange on most items.
Are your products safe for sensitive skin?
Absolutely. Many of our products, such as our unscented deodorants and goat's milk soaps, are specifically formulated to be gentle on sensitive skin and eczema-prone areas.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring our farm-fresh skincare to more countries in the near future.